Private Policy
At Decal Queen Co., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase through our e-commerce platform.
1. Information We Collect
When you engage with Decal Queen Co., we may collect the following types of information:
Personal Information: This includes your name, contact details (email address, phone number), and payment information. We collect this data when you place an order, create an account, or contact our customer support
Order Information: We collect details related to your orders, such as the products you purchase, shipping address, and order history.
Device Information: Our website may collect information about the device and browser you use to access our site, including IP addresses and cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Processing: To fulfill and process your orders, including order confirmation, shipping, and delivery.
Customer Support: To provide assistance and address your inquiries or concerns
Improvement of Services: To analyze and enhance our products and services based on customer feedback and preferences.
Communication: To send you updates, promotional offers, and relevant information about our products and services. You have the option to opt out of these communications.
3. Data Security
We take the security of your data seriously. To protect your information, we use industry-standard encryption and security measures to safe guard your personal and financial data during online transactions. We also limit access to your information to authorized personnel only.
4. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
Order Fulfillment: We may share your shipping information with trusted third-party companies responsible for delivering your orders.
Legal Compliance: If required by law, we may disclose your information to comply with a legal obligation or protect our rights and interests.
5. Your Choices
You have the following choices regarding your personal information:
Access and Update: You can access and update your personal information through your account on our website.
Communication references: You can opt out of marketing communications by following the instructions provided in those communications.
Data Removal: You can request the removal of your personal information from our system, subject to applicable legal requirements.
6. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices and services. We encourage you to review this policy periodically fort he latest information.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at contact@decalqueen.ca. We are here to address your inquiries and ensure the protection of your privacy.
Thank you for choosing Decal Queen Co. for your decal and design needs. Your privacy and trust are of the utmost importance to us.